Join Now
MONEY BACK GUARANTEE

Refund Policy

Full refund if not delivered. We protect your money with Razorpay Escrow. 100% safe.

Our Promise

If freelancer does not deliver work on time or as agreed, you get a full refund. No questions asked.

Refund Timeline

Escrow RefundInstant - 24H
To Bank/UPI2-3 Days
Membership7 Days

1. For Clients - Project Payments

✓ Full Refund Cases

  • Freelancer did not deliver on time
  • Work quality not as agreed
  • Freelancer non-responsive 48+ hrs
  • Plagiarized work delivered

✗ No Refund Cases

  • You already Approved the work
  • You shared work outside platform
  • You changed requirements after
  • Refund after 7 days of delivery

2. For Freelancers - Earnings

Once client Approves your work, payment is added to your wallet and cannot be refunded. If client Rejects unfairly, our team checks chat/files and gives fair decision within 48 hours.

3. Membership Fee Refund

  • Pro ₹499 and Elite ₹999 have 7-day money-back guarantee.
  • If you didn't use any proposals in 7 days, full refund.
  • After 7 days or using 3+ proposals, non-refundable.

Contact: refund@freelancerjobs.in | support@freelancerjobs.in | Response in 24 hours.

← Back to Home Contact Support